Meet Jacques Brunois, he’s our Beauty Guru.
His years of experience makes him a SASSI expert on the beauty liability biz.
Here are Jacques’s top tried and true tips on minimizing
your beauty liability risks:
- Institute a program of incident management and instruct your
beauty salon employees
on the best way to manage mishaps or accidents.
- Ensure that employees store chemicals in their original containers
with correct labels and instructions.
- Compile a list of all equipment, manufacturers, and receipts, if
possible. Maintain this within a file, along with any warranty information,
service details and other data for equipment.
- When purchasing new equipment, have the manufacturer supply
you with a certificate of insurance for liability purposes.
- Perform bi-annual reviews on all equipment and furniture and
maintain records on the proper working condition and stability of each.
- Confirm that your salon's water temperature reaches no more than
120 degrees (the water heater may be lowered to accommodate this;
ask your utility service provider or plumber for details).
- Make a practice of maintaining records, including appointment books
for a period of two years. Include customers' names, appointment dates,
services rendered, and the products used.
- Keep records of the names and telephone numbers of former employees.
- Make copies of each operator's license and keep them on file with personnel records.
- Create an eye-wash station, and maintain an accessible basic first-aid supply kit in your facility.
- Maintain a general accident report file, with blank copies in the event of mishap or injury.
Counsel employees not to discuss details of an incident with co-workers or customers.
- Contact your insurance broker or provider immediately if a customer reports a liability issue,
if your staff or you complete an accident report, or if a claim is to be filed.